Replaced a third-generation seafood wholesaler's order desk with a tailored cloud platform. Three phased stages, zero downtime, full Xero cutover by week twelve.
Melbourne seafood wholesaler, ~$100m turnover. Multi-channel B2B sales to restaurants, grocers, and food-services across Victoria. Order desk ran on phones, fax sheets, and a legacy spreadsheet staff had outgrown.
Sales reps held customer pricing in their heads. Catch-weight items meant invoiced quantities never matched ordered. Pickup slips re-keyed three times before any line shipped. ~100 orders a week reprocessed for manual error.
Tailored platform across three phased stages — sandboxed demo to validate pantry-list logic, full order workflows, then inventory and Xero invoicing. Hosted on an AWS Australia server. Legacy system ran in parallel until cutover.
Same-day cycle from intake to invoice. Re-keying eliminated. Catch-weight credits issued automatically. Ops team moved from data entry to exception handling. Live 3+ years and renewing every cycle.
Jack Lin's Australian sushi chain — the longest-running deployment of Flowy. Every feature on the platform started as something a real Sushi & Co operator asked for.
AI-assisted Shopify build for a Melbourne Traditional Chinese Medicine clinic. Bilingual EN / 中文 structure, herbal-formula catalogue, consultation booking — shipped in a fraction of the conventional agency timeline.
Drop us a line. We reply in two business days — or we tell you, honestly, that we're not the right fit.